Thank you for shopping with us! We want to make sure you have a smooth and transparent shopping experience, so here are the details regarding our shipping process:

Due to the Chinese New Year holiday, orders placed from Feb 13 to Feb 23 2026 (UTC+8) will be processed and shipped starting on Feb 24 2026 (UTC+8).We appreciate your patience and support.

Order Processing Time

• In-stock orders are typically shipped within 1 week, unless otherwise stated on the product page. Please note that processing times may be slightly delayed during holidays, promotional periods, or for exceptionally large orders.
• For pre-order items, please refer to the product page for the expected shipping date.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

Shipping Methods & Timeframes

We offer the following shipping methods and timeframes:

• 4PX, YunExpress Standard: Estimated delivery time is 7-20 business days.
• DHL, FedEx Express: Estimated delivery time is 3-7 business days.

Delivery times are estimates and may vary based on destination country regulations, weather conditions, carrier delays, and seasonal factors.

Shipping Costs

Shipping costs are automatically calculated based on the actual weight (kg) of the items, their physical dimensions, and the destination. The total shipping cost will be shown at checkout before you complete your purchase.

Customs Duties & Taxes

• Please note that the price of the items does not include taxes, duties, VAT, customs charges, and other import fees.
• Customers are responsible for paying any applicable customs duties or taxes upon receiving the order, as required by your local government regulations.
• If the recipient refuses to pay these charges and the package is returned or abandoned, no refund will be issued.

Shipping Changes

• Once an order has been shipped, we generally do not allow changes to the delivery address.
• If you need to update the shipping details for an order that has not been shipped yet, please visit our Contact Us Page or contact us at support@mangmi.com. We will be happy to assist you with any necessary changes before shipment.

Order Cancellations

• You can cancel your order anytime before it ships. To request a cancellation, please visit our Contact Us page to submit a ticket or email support@mangmi.com as soon as possible.
• Once your order has been shipped, it cannot be cancelled. In such cases, please refer to our Return Policy for guidance on how to initiate a return or exchange.
• Please note that cancellations are processed based on order status, and once an order is in transit, we are unable to make changes.

Order Tracking

You can track your order using your order number here. Once your order has shipped, you will receive an email with tracking information. For any questions or if you need further assistance with tracking, please email us at support@mangmi.com, and we will respond within 48 hours.

Return & Exchange Policy

• For more information on our return and exchange policy, please refer to our Returns & Exchanges page.
• Any return shipping costs will be the responsibility of the customer unless the item is defective or damaged upon arrival.

Customer Service

If you have any questions or concerns about your order or shipment, don’t hesitate to contact our customer support team at support@mangmi.com or submit a ticket through our Contact Us. We are here to help and will respond within 48 hours.

Thank you for your purchase! We appreciate your trust in our products and services and strive to provide a seamless shopping experience.